March 26th, 2009 categories: Service Professionals
I have an older SUV, a Ford Explorer, AND I have a wonderful Auto Repair shop that takes care of my hardworking Explorer…Marks’ Expert Auto.
Bianca-saur (my white Explorer) has been feeling a little under the weather. Later, I described her symptoms to Marks’ wife Lisa, as having bronchitis. A few days before I was having a marathon day of touring houses for sale, and Bianca-saur, who had been suffering for a bit, seemed to be much worse. *sigh*
Time to take her to Marks’…oh how I hate being car-less in Seattle! So I left her at Marks’, and later in the day got some bad news….. Bianca-saur’s days are numbered as she is in need of an engine transplant. *sigh*
Mark told me that I might be better off replacing Bianca-saur rather than getting into the expense of an “engine transplant” and who knows what else might be discovered. *sigh*
THIS, I needed to think about…. Later when I called Mark back, I said well, lets just do an oil change for now, and I’ll pick her up afterwards.
Later, I get a VM from Lisa telling me that Mark made a “Miracle”… Bianca-saur was running better! When I picked her up, she was running sooo much better, not exactly purring, but without the recent “bronchitis” straining. Yay!
Lisa did not know what Mark had done, and I only know that something wonderful had happened. You don’t question the nature of a miracle, you just have faith!
I have been taking my cars to Marks’ for a least a decade, I even followed when Mark moved his shop to Burien. You know, it’s so important to have a trusted auto mechanic.
TRUST is an important asspect in all professional service realtionships: Trusted Accountant, Trusted Auto Repair, Trusted Electrician, Trusted Plumber, and…ahem, Trusted Seattle Real Estate Agent!
Thanks Mark, Lisa and let’s not forget Nate!
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